Thank you for your

Dear ,
We believe quality and long-term relationships with our customers are very important. Therefore, we are asking your corporation to rate our service and quality.

We need and value your opinion in order to improve the quality of our service to you.

User information:
initial(s):
Surname:
Company:
E-mail:
Order-nr:
-nr:
(UNIS) Account Manager:

1 = bad - 5 = very good

Was the offer clear and sufficiently personalised?
1 2 3 4 5

What do you think of the combination of our price and the quality of the product?
1 2 3 4 5

Was the order completed within the set time period?
1 2 3 4 5

Has the service met your expectations?
1 2 3 4 5

What do you think of our availability by telephone?
1 2 3 4 5

What do you think of the customer service and friendliness of our employee(s)?
1 2 3 4 5

What do you think of the level of competence of our employee(s)?
1 2 3 4 5

How well, in your opinion, does UNIS Group deal with queries and complaints?
1 2 3 4 5

How would would you rate the general level of service at UNIS Group?
1 2 3 4 5

Do you have any other comments or suggestions?